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Yimmy Campos Picón currently serves as a Customer Success Specialist at Docplanner since August 2024, focusing on maintaining communication with specialists to understand their needs and concerns. Prior experience includes roles as a Customer Success Analyst at Skydropx LATAM, where responsibilities involved managing a client portfolio and generating detailed reports using Excel and SQL, and a Fin & Admin Business Associate at IBM, handling claims and analyzing energy consumption data. Additionally, Yimmy held positions at Coltanques SAS, ensuring compliance with transportation norms and presenting commercial reports, and worked as a Customer Service Advisor at TALENTUM TEMPORAL S.A.S, providing assistance to users. Yimmy is pursuing a degree in International Business from Universidad Nacional Abierta y a Distancia and holds a Technologist degree in International Business from Servicio Nacional de Aprendizaje (SENA) and a certification in Google Data Analytics from Coursera.