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Dr. Robert Kwok practiced general pediatrics for 28 years in California. Before coming to San Jose, he trained at Baylor College of Medicine in Texas. In his office practice, he provided primary care for children from newborns to high school students. Dr. Kwok liked and initially joined HealthTap because its public forum let him deliver accurate medical information to people both in his local community and also across the globe. He was for many years a consultant at HealthTap for the Medical Operations team and joined HealthTap full-time after retiring from office practice. Dr. Kwok is the Director of Health Informatics and oversees the quality of the consultations in HealthTap's virtual clinics, plus the quality and suitability of the questions and answers on the public forum.