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Ezgi Tulay is a Senior Business Analyst at Docler Holding Luxembourg since March 2020, with previous roles including Technical Business Analyst at Bilyoner and Business Analyst Specialist at Etstur. Ezgi's expertise lies in collaborating with Product Owners, Stakeholders, and Technology to design complex business solutions, enhancing user experience alongside UI/UX teams, and identifying optimization opportunities with digital marketing teams. Furthermore, Ezgi has experience in documenting and analyzing business processes, benchmarking organizational performance, and supporting project implementations. Prior experience includes a position as Business Analyst MID at DeFacto Teknoloji, where Ezgi focused on client requirements and export operations. Academic credentials include a Master's degree in Engineering Management from Galatasaray Üniversitesi and a Bachelor's degree in Industrial Engineering from Kadir Has University, accompanied by an international exchange program at Alma Mater Studiorum – Università di Bologna.