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Tiago Jampietro Bastos has a diverse work experience spanning multiple industries and roles. Tiago began their career as a Designer at Mega Cook Doces & Salgados in 2007. Tiago then worked as an Administrative Assistant at Luka Alimentos Ltda. from 2009 to 2010. In 2011, they gained programming experience as a Programmer at LARM - UFSC, where they developed embedded systems and designed PCBs.

In 2017, Tiago joined Endurance International Group as a User Support Assistant Level 1, providing assistance in web hosting and analyzing email and DNS configurations. Tiago advanced to the role of User Assistant Support Level 3 in 2018, where they provided advanced support and analysis for web hosting services.

In 2019, Tiago joined RD Station as a Support Analyst I, responsible for technical support and error analysis in a production environment. Tiago later became a Support Analyst II, focusing on customer success and utilizing tools such as Google Cloud Platform and Elasticsearch.

Most recently, Tiago has been working at Dock as a Software Support II (StarOps), where they are involved in customer success operations. Their responsibilities include analyzing logs and codes, querying SQL databases, and developing SQL scripts for database adjustments. In 2023, they transitioned to the role of Software Support III.

Overall, Tiago Jampietro Bastos has gained extensive experience in customer support, technical analysis, and programming throughout their career.

Tiago Jampietro Bastos completed their Bachelor of Information and Communication Technologies degree at the Universidade Federal de Santa Catarina from 2010 to 2015. In addition to their degree, they have obtained several certifications. These include "Método de Vendas SaaS" from Winning by Design in July 2019, "Fundamentos de Inbound Marketing para Analistas" from Resultados Digitais in June 2019, "Introdução ao Inbound Marketing" from Resultados Digitais in May 2019, "RD Station Marketing - Basic" from Resultados Digitais in May 2019, "cPanel Professional Certification" from cPanel in February 2019, "Plesk Onyx Professional Certification" from Plesk in October 2018, "Administração de Redes Linux" from SENAI/SC - Serviço Nacional de Aprendizagem Industrial in July 2018, "Administrando Sistemas Linux" from SENAI/SC - Serviço Nacional de Aprendizagem Industrial in August 2017, "IT Essentials: PC Hardware and Software" from Cisco in February 2009, and "Técnico em Manutenção de Micro Computadores" from SENAI Cetind in January 2009.