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Paola M. is an experienced professional in operational risk management, currently serving as Senior Manager Operational Risk at Dock Financial since June 2022. In this role, Paola is responsible for auditing, regulatory requests, and evaluating operational risks associated with new products and organizational changes. Prior to Dock Financial, Paola held various positions at Citibanamex, including Compliance Business Control Senior Analyst, where responsibilities involved issue management and audit planning. Additional experience includes co-founding Houser, where operational risk control and project management were key focuses, and various roles in government and media, highlighting strong organizational and communication skills. Paola holds a BA in International Relations from Tecnológico de Monterrey and has furthered education in Turkish language, history, and culture.