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Susana Carvalho is an experienced professional in the fields of human resources, education, and finance, currently serving as an e-Formador at ANCC since April 2020 and as a trainer at Entredesafios, Do It Better, and CELFINFO. With significant expertise in areas such as client service techniques, financial products, labor legislation, and small business planning, Susana also operates as a Human Resources Consultant at SC CONSULTORA DE RECURSOS HUMANOS, where vital processes related to performance management and recruitment are managed. Furthermore, Susana has a strong background in personalized tutoring, offering economics and management instruction since 2007. Educational qualifications include a degree in Business Management from Instituto Politécnico de Viseu, a postgraduate degree in Human Resources Management, and a specialization course in Human Resources Management from Centro de Formação Avançada Comenius.