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Michael Jackson Jr. is a Post-Bind Underwriting Specialist at DMC Insurance, Inc. since September 2021, with extensive experience in customer service and problem resolution. Prior roles include serving as a Customer Service Representative at International Medical Group and a member of the Customer Resolution Team at CNO Financial Group. Michael also has experience as a Small Business Advocate at Capital One. Educational credentials include a Bachelor's Degree in Media Arts & Science from Indiana University Indianapolis and prior studies in Mass Communication/Media Studies at Howard University. Michael's skills encompass researching provider networks, negotiating out-of-network pricing, and delivering exceptional customer support.