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Şevki Alperen Usta is an accomplished professional with extensive experience in customer success and project management. Currently serving as a Senior Customer Success Manager at Divid since April 2023, Şevki has previously held notable positions including Customer Success Manager at Insider, where responsibilities encompassed managing partnerships primarily in the France Region, overseeing monthly recurring revenue, and ensuring partner success through strategic planning and industry analysis. Prior roles include Operational Account Manager at Insider, Sales and Project Engineer at İTAMEKS, and Assistant Project Manager at Turner & Townsend. Educational qualifications include a Master's degree in International Project Management and Trade from Faculté des Sciences Economiques et de Gestion de Strasbourg and a Licentiate degree in Business Administration from Ewha Womans University.