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Susanne Quan has significant experience in office management and customer service, currently serving as the Office Manager at Diversified Laboratory Repair since April 2012. In this role, Susanne manages various administrative tasks and oversees customer interactions to ensure efficient operations. Prior to this position, Susanne held the Office Manager title at NWP Heating and Air Conditioning from February 2008 to June 2010, further demonstrating expertise in managing office environments and providing quality customer service.