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Karen Riehl is an experienced insurance professional with a comprehensive background in both commercial and personal lines. As a Commercial Account Manager and Personal Lines Account Manager at Diversified Insurance Industries, Inc. since September 2014, Karen specializes in guiding clients through the complexities of insurance package selection. Prior experience includes a Licensed Agent role at Riehl & Knode Insurance Agency Inc., focusing on policy management and marketing initiatives, and a Producer position at American Family Insurance, emphasizing customer acquisition and service. Additional experience as a Customer Service Representative at Chubb involved supporting commercial lines clients. Karen's educational background includes coursework at Baltimore City Community College and Towson University.