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Julian Knox is an experienced IT professional with a robust background in technical support, training, and management. Currently serving as Tech Supervisor at Staples since December 2014, Julian ensures the effectiveness of the Technical Support Team and fosters a positive team environment while addressing personnel issues. Additionally, as an IT Instructor at Diversified Community Services since May 2014, Julian analyzes client training needs and designs appropriate training programs. Prior roles include HTML and Data Analyst Consultant at SH Tech Services, General Manager at Bally Total Fitness, Operations Manager at LA Fitness, Accounts Payable Specialist at Comcast Cable, and Global Service Center Consultant Manager at PwC. Julian holds a Bachelor's degree in Information Technology from Peirce College and an Associate of Science in Electronics and Communications Engineering from Berean Institute Jr. College.