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Robin Sliga currently serves as Claims Manager at Diversified Benefit Services, Inc. since September 2018, where responsibilities include leading a Claims Department team, facilitating training for Claims Specialists, analyzing claims processes for efficiency, and collaborating across the organization to enhance outcomes for brokers, clients, and plan participants. Prior to this role, Robin Sliga worked at Assurant Health from October 1997 to July 2018, progressing through various positions including Front End Operations Manager, where oversight of a multi-departmental Office Services team ensured efficient mail and correspondence handling, and Correspondence Triage Supervisor, focusing on timely routing of correspondence. Previous roles also included Incoming Mail Supervisor, Quality Improvement Specialist, and Customer Care Representative, reflecting a strong background in operational management and claims processing. Education was obtained at Winona State University.