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James Shenton has over 10 years of professional experience in the information technology industry. In 2021, they began their current role as Director of Commercial Services at Diverse Concepts, Inc., a division of Independent Software. In 2020, they were an Automation Solutions Specialist at Arnold Packaging. In 2019, they were a Technology Consultant at Decisive Data Systems, until they were laid off due to COVID. From 2016-2019, they were the Sales Director of Commercial IT Solutions at Diverse Concepts, Inc. In 2015, they were a Business Development Manager for IT, Scientific & Engineering at Kelly Services, until they were laid off due to a Reduction in Force. In 2014, they were a Business Development Manager for Federal at SONA Networks, LLC, until they were laid off due to a Reduction in Force. From 2012-2010, they were a Sales Manager at MVS Inc. and a Technology Program Account Manager at Staples Business Advantage, until they were laid off when the call center relocated to Florida.

James Shenton holds a Bachelor's Degree in Business Administration, Management and Operations from Towson University. James has also obtained several certifications, including VMWARE VPS 5 from VMware (2013), DELL Client Sales Certified, DELL Server Sales Certified, and DELL Storage Sales Certified from Dell (2013), SMART Interactive Whiteboard Sales Certified from SMART Technologies (2013), Cisco Sales Expert from Cisco (2013), HP Pre-Sales Imaging Specialist from Hewlett-Packard (2012), Managed Print Services Sales Certified and TOSHIBA Imaging Sales Certified from Toshiba Business Solutions (2009), IBM AS/400 iSeries Sales Certified from IBM (2002), and CompTIA A+ and CompTIA NET+ from CompTIA.