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Tiago Cerqueira currently serves as an Area Manager at Indepth Managed Services and as an Operations Manager at Distinct Group. In the role at Distinct Group, Tiago is focused on ensuring standards align with Service Level Agreements and Key Performance Indicators, managing team training, monitoring employee hours, maintaining client relationships, and overseeing budget adherence. Previously, Tiago held the position of Field Operations Manager at NRS Healthcare, responsible for operational management of field activities and ensuring compliance with quality management systems. Tiago's experience also includes several managerial roles at Royal Mail, overseeing delivery operations and collections, as well as bar management positions at various establishments, where responsibilities included staff management, training, and operational efficiency.