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Pedro Reyes serves as the Technical Services Manager at Silgan Dispensing Systems, overseeing the Technical Services area for the Home Health and Beauty segment since October 2015. This role involves coordinating support for various departments and external customers across North America and the Asia Pacific quality team. Previously, Pedro held the position of Quality Assurance Manager at WestRock from April 2004 to September 2015, where responsibility included the development and management of quality assurance policies to meet customer expectations. Also experienced as Quality and Operations Manager at MWV - United Plastics Group and Operations Manager overseeing subcontracted operations, Pedro began their career as Quality Lead - ISO Auditor at Grupo Modelo S.A. de C.V. Education includes a Master of Business Administration in Quality Management from Universidad del Valle de México and ITSLP.