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Yecenia Lopez has extensive experience in customer service and patient access, currently serving as a Collections Specialist at DispatchHealth since November 2021, and as a Patient Access Specialist at Hackensack Meridian Health since October 2010, where responsibilities include obtaining demographic, financial, and insurance information for billing purposes. Prior to these roles, Yecenia held various positions at Radisson Hotel Carteret from June 2005 to June 2012, including Group Sales Manager, Front Office Manager, and Front Desk Agent, focusing on guest relations, reservations, and revenue optimization. Yecenia holds an Associate’s Degree in International Business from Berkeley College and is currently pursuing further studies at the same institution.