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Terence Ferrant is a seasoned professional in the realm of programming insights and social consumer analytics, currently serving as the Director of Programming Insights at Disney+. Previous experience includes positions at Netflix, where Terence held roles as Manager and Senior Researcher in Social Consumer Insights focused on brand and product experiences. Terence has also led strategic planning and social intelligence initiatives as the Head of Strategic Planning and Social Intelligence at We Are Social, alongside roles as Director of Social Intelligence and Senior Social Media Analyst. Earlier in the career, Terence worked as a Social Insights Analyst at Converseon and began the journey as an Assistant Account Executive at MRM Worldwide.