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Joana Santos is currently the Head of Talent & Development at Discovery Hotel Management, where Joana manages talent, organizational development, and training aligned with the business strategy. Prior to this, Joana held roles as People&Culture Manager/ HR Manager/ Head of Talent Development at Hays, where Joana advised on HR strategy, implemented policies, and managed performance and career development. With a background in HR consulting and technical recruiting, Joana has experience in various industries and a strong foundation in psychology. Their educational background includes a degree in Psychology and post-graduate studies in Human Resources Management.