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Amber Ferrero is an experienced professional in customer experience and project management, currently serving as an Implementation Specialist at Exym since December 2021, where responsibilities include onboarding new customers and leading implementations for EHR software in behavioral health. Prior experience includes roles as Customer Experience Manager at Givebutter, where Amber designed and optimized customer programs, and as Customer Happiness Specialist at Therapy Brands, focusing on customer success and data migration projects. Additional roles include Project Manager at Entermotion/Paste Interactive and First Page Sage, managing design and web application projects, and coordinating SEO campaigns, respectively. Amber began the career as an Assistant Account Executive at SK+G, overseeing interactive accounts and digital marketing projects. Education was completed at the Academy of Art University.