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Angelica Mark is a seasoned professional with extensive experience in Salesforce delivery and business processes, currently serving as a Senior Manager at Discover Financial Services since May 2019. Angelica has held various leadership roles, including Salesforce Senior Principal Product Owner and Principal Business Architect, successfully leading high-value initiatives that drive standardization and consolidation across multiple business units. Prior to Discover Financial Services, Angelica worked at Baxter International Inc. as a Business Systems Analyst and held positions at Novaspect Inc., Forsythe Technology, and Wolters Kluwer, gaining expertise in Salesforce administration, technical support, and business analysis. Angelica holds a Bachelor's degree in Computer Science from Wilmington University, completed in December 2022.