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Samantha Baumhour is an accomplished professional with extensive experience in project management, business analysis, and CRM implementation. Currently serving as Manager of Commercial Technology & Architecture and Manager of Commercial Operations at DIRTT Environmental Solutions since March 2020, Samantha has successfully planned and executed a CRM system for over 150 users, enhancing sales effectiveness and driving process improvements. Prior to this role, Samantha operated as a self-employed Project Manager and Business Analyst Consultant, providing expertise in areas such as program management, data analysis, and Salesforce implementations. Samantha's career includes significant positions at Velocity Werx Ltd and Shaw Communications, where responsibilities ranged from managing multiple client projects to working on IT-related initiatives and business transformation efforts. Educational qualifications include a Business Process Management Certificate and a Business Analysis Extension Certificate from Mount Royal University.