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Monica Caro started their work experience in 1997 at Directions Credit Union as the VP of Compliance/ERM. Monica then moved on to Owens Community College in 2004, where they worked as an adjunct instructor until 2007.

Monica Caro has a Master's degree in Organizational Management from Spring Arbor University. Monica also holds a Bachelor's degree in Organizational Development from the same university. Additionally, they have an Associate's degree in Financial Management from Owens Community College. Monica Caro is also a Credit Union Compliance Expert, having earned a CUCE qualification from CUNA. Monica has obtained another Master's Degree in Organizational Management from Spring Arbor University.