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Jesse M. is a seasoned IT professional with extensive experience in network and software security, currently serving as a Network Administrator at Directions Credit Union since August 2015. Jesse's responsibilities include the deployment of security patches, group policy management, and oversight of application and website policies utilizing tools such as Quest KACE, Cisco Umbrella, and VMWare. Prior roles at Directions Credit Union included IT Specialist III and II, focused on maintaining security and supporting daily operations. Jesse began the career with experience in customer service at Farmers State Bank and has a background in energy management from Sinai Hospital of Baltimore. Education includes a Bachelor of Science in Applied Mathematics from Towson University and previous studies at Harford Community College and North Harford High School.