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Kim Mckenna has a robust background in technology delivery and governance, currently serving as a Service Enablement Manager at Direct Line Group, where responsibilities include overseeing service design, transition, and introduction for technology initiatives. Prior experience includes roles such as IAM Governance Analyst at Direct Line Group and a Business Analyst focused on Controls Monitoring at RBS Markets & International Banking. Kim has also held leadership positions at ABN AMRO Bank and supervisory roles in IT Security at Schroders Plc, with earlier positions in IT administration at Enron and NatWest GFM. This diverse experience across multiple financial institutions has equipped Kim with a strong skill set in service management, risk assessment, and team leadership.