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Chris Ray is a seasoned professional with extensive experience in the insurance and procurement sectors. Currently serving as Co-founder and Head of Trading, Operations & Customer Experience at Darwin Insurance, a startup within Direct Line Group, Chris leverages advanced technology and machine learning to drive innovation in the insurance market. Previous roles include heading offshore operations in India, where Chris maintained operational standards and fostered strong relationships with UK directors, and serving as Programme Director for continuity of service during key transitions at DLG. In earlier positions at RBS and Tesco, Chris honed procurement skills, leading motor procurement initiatives and managing substantial annual budgets. Educationally, Chris holds a First Class Honours MSc in Chemistry from the University of Bristol.