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Bozena Teo is currently a Service Operations Senior Manager at Direct Line Global, with previous experience as a Program Manager at Supermicro, a Project Coordinator at Direct Line.us, and a Front End Logistics Team Lead at Advantech. Bozena holds a Bachelor of Science in Political Science from UC San Diego and a Diploma in Chinese Studies from Berryessa Chinese School. Bozena's responsibilities have included tracking backlog and order changes, maintaining department SOPs, providing training, managing freight tracking and data entry accuracy, arranging shipments, and handling customs documents and claim filing.