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Jacob Glessner is a Telecommunications Analyst and IT Support Engineer with extensive experience at the Diocese of Greensburg since August 2015, where responsibilities include administering VOIP services, managing network antivirus software, and providing general technology support. Prior to this role, Jacob served as a Lead AV Technician at Nemacolin Woodlands Resort, focusing on audio-visual needs for events while collaborating with various stakeholders. Jacob's career began at California University of Pennsylvania as a Lab Assistant, complemented by a Summer Assistant position at the Somerset County Extension Office. Jacob holds a Bachelor of Science degree in Graphic Communications and Multimedia from PennWest California.