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Jakob H. Jølstad started their work experience in 2015 as a CPU Technical Advisor at GoExcellent. Jakob then worked as a Customer Support Agent at Bambora from October 2016 to April 2017. After that, they joined Renault Norge (RBI Norge AS) as a Digital Dealer Specialist in June 2017 and worked there until August 2020. Currently, Jakob is serving as the Head of Customer Success at Dintero, starting from August 2020.

Jakob H. Jølstad attended the University of Houston from 2010 to 2014, where they earned a Bachelor's Degree in Art with a major in Architecture and a minor in Architecture. In July 2019, they obtained the PRINCE2® Foundation Certification Training from PeopleCert.