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Jourdan Jones has worked for three companies in the past. From 2022 to present, they have been employed by DIMO as a Senior Customer Success Manager and Community Manager. From 2020 to 2022, they worked for Sarasota County Schools as a System Administrator and Technical Support Specialist. Finally, from 2015 to 2020, they worked for Buffalo Wild Wings as a Captain.

Jourdan Jones attended Columbus State Community College from 2016 to 2019, where they earned an Associate of Arts and Sciences - AAS in Cyber-Security. In October 2021, they obtained two certifications from Microsoft: Microsoft 365 Certified: Fundamentals and Microsoft Certified: Azure Fundamentals.