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Steven Chen has extensive work experience in the field of information technology. Steven started their career at the Industrial Technology Research Institute as a Software Engineer and later became an Assistant Technical Manager. In 2007, they joined Dimerco Express Group and held various positions of increasing responsibility, including Special Assistant to the Vice President, Corporate Manager, Senior Corporate Manager, Director of Corporate MIS - Application & Communication, and Director of Business Intelligent Technology. In their most recent role at Dimerco Express Group, they served as the Senior Director of Business Intelligent Technology, where they were responsible for developing and implementing IT strategies, policies, and guidelines, as well as ensuring legal compliance through the use of approved technology solutions.

Steven Chen completed their Bachelor's degree in Industrial Engineering from National Tsing Hua University from 1994 to 1998. Steven then pursued a Master's degree in Engineering/Industrial Management from the same university from 1998 to 2000.