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Khanh Pham is a Retailer Customer Success Manager at NielsenIQ, where responsibilities include overseeing end-to-end services for ten corporate modern trade retailers since August 2021. Previously, at Mindshare from September 2020 to August 2021, Khanh managed digital media campaigns, achieving 100% of KPIs while enhancing team productivity through automated reporting tools. Earlier experience includes an SEO internship at Exotic Voyages, where Khanh significantly increased web traffic and sales conversion rates, and co-hosting networking events for Startup Grind, which attracted notable industry figures. Khanh holds an MSc in E-Business from Newcastle University, a BA (Hons) in International Business Management from Northumbria University, and a BTEC HND in Business from National Economics University in Vietnam.