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Iain Bailey is an experienced IT professional currently serving as an IT Service Delivery Engineer and Deputy IT Helpdesk Team Leader at Dimensions UK since July 2016. Previous roles include Customer Service Officer at HSBC and Team Leader at Sainsbury's, where Iain managed a phone shop. Additional experience includes positions as a Sales Consultant at Phones 4u and as a Checkout Operator at Wm Morrison Supermarkets Plc. Iain began a career in retail with Home Retail Group PLC as a replenishment staff member. Iain holds a Foundation Degree in Computer Science with a focus on Gaming Design from Northbrook College, along with education from Yateley Sixth Form and Yateley Secondary School.