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Clyde Smith is a Technical Solutions Manager at Avaya, where responsibilities include overseeing product planning, development, and delivery for portfolio solutions, along with lifecycle management. Prior roles at Avaya include Senior Services Solution Architect, Lead Solutions Architect, and Managed Services Principle Consultant, focusing on technical design, sales consulting, and the development of Managed Services. Previous experience includes serving as a Senior Network Engineer at Getronics UK, providing day-2 support and level 3 support in network environments, and a Senior Network Specialist at Wang Global, responsible for managing a large-scale WAN infrastructure. Clyde holds degrees in Electrical & Refrigeration Engineering and Electrical Engineering, complemented by multiple industry-specific courses from Global Knowledge.