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Miranda Allaby currently serves as a Customer Operations Representative for Diligenta, a subsidiary of Tata Consultancy Services, and has held a similar role at Phoenix Group since August 2021, focusing on Annuity and GFS Administration for Standard Life. Previous experience includes customer service positions at H&M and BrightHouse, as well as a year as an Au Pair in Spain for personal development. Additionally, Miranda worked as an Assistant Coordinator at Stepping Stone Senior Centre, where responsibilities included front desk operations, member engagement, and activity organization. Miranda is pursuing a BA in Business Management with a focus on Leadership from The Open University Business School, expected to graduate in June 2024, and holds a Human Services diploma from New Brunswick Community College, completed in 2016.