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Kevin Hoatson has extensive experience in operations management within the financial services sector. Currently serving as Operations Manager and previously as Team Manager at Diligenta, a subsidiary of Tata Consultancy Services, since March 2018, Kevin focuses on Transfer Agency operations in both back office and voice service centre capacities. Prior to this role, Kevin worked at Lloyds Banking Group from August 2009 to March 2018, gaining valuable expertise as a Real Time Analyst and Flow Lead. Education was completed at Lasswade High School.