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James Takle has extensive experience in project management and business analysis, currently serving as a Lead Business Analyst at Diligenta since September 2019. Prior to this role, James was a Senior Business Analyst at the same company. James spent 17 years at HSBC, where responsibilities included managing and delivering projects ranging from small to major initiatives, enhancing operational efficiency and customer service through technology and process improvements. James also held various roles at HSBC, including Project Manager, Project Officer, and Pension Administrator, contributing to significant process enhancements and compliance with pension legislation. Earlier roles included positions at Merchant Investors and Nat West, focusing on client needs and team training. James completed education at Bristol Cathedral School from 1988 to 1995.