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Hayley Edwards is a Senior Risk Manager at Diligenta, a subsidiary of Tata Consultancy Services, with over a decade of experience in Enterprise Risk Management. Since joining in March 2012, Hayley has progressed through various roles including Risk Manager and Senior Risk Consultant, focusing on delivering Line 2 Risk Management services to large clients and overseeing critical risk assessment and control frameworks. Prior to Diligenta, Hayley held positions at Friends Life UK as an IT Risk Analyst and AXA as a Risk & MI Analyst, contributing to significant improvements in risk processes and information management. Hayley holds an Accredited Diploma in Transformative Coaching from Animas Centre for Coaching, a Postgraduate International Diploma in Risk Management from the Institute of Risk Management, and a Bachelor of Arts in Philosophy from Cardiff University.