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Abby Doyle is an experienced professional in customer operations, currently serving as the Customer Operations Department Manager at Diligenta, a subsidiary of Tata Consultancy Services, since February 2023. Prior to this role, Abby held similar managerial positions at Phoenix Group from January 2021 to February 2023, overseeing customer operations, and at Enterprise Holdings from January 2011 to August 2020, where responsibilities included managing multiple locations and leading teams to enhance performance metrics. Abby's career began as a Graduate Management Trainee at JSF Lettings, where roles included Personal Assistant and focused on client management and administrative tasks. Abby holds a Bachelor of Science (BSc) degree in Criminology and Psychology from the University of Southampton.