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Dirk Michaelis has a diverse work experience spanning over two decades. Recently, they have been working as a Regional Vice President of Customer Success at Diligent since 2022. Prior to that, they served as a Senior Director of Customer Success Management at Microsoft from 2018 to 2021. Dirk also held the position of Vice President of Customer Success at ADTELLIGENCE GmbH in 2017.

In their earlier roles, they worked at Intel Deutschland GmbH as a Director of Professional Services for the CEUR and NEEU regions from 2015 to 2017. Dirk also served as a Director of Professional Services for DACH at McAfee GmbH - An Intel Company in 2014 and as a Director of Professional Services and Solutions for Security at T-Systems International Gmbh from 2012 to 2014.

Before that, Dirk worked at Hewlett-Packard in various leadership positions, including Director of Professional Services for the Middle East, Mediterranean, and Africa regions, WW Program Director for HP Software, Manager of Predicted Service Operations, and Manager of EMEA Practice for HP Software Professional Services, spanning from 2006 to 2012.

Earlier in their career, they worked as a Manager of Solutions Consulting at Peregrine Systems in 2005 and held multiple Presales Lead and Senior Solution Consultant roles at Oracle from 2001 to 2005.

Dirk's work experience began in 1997 at J.D. Edwards, where they served as a Senior Consultant and Project Manager.

Throughout their career, Dirk has displayed expertise in customer success management, professional services, and solutions consulting.

Dirk Michaelis attended Goethe University Frankfurt, but no specific degree or field of study is mentioned. Dirk also obtained a certification in "Accessibility in Action" from Microsoft in 2020.