ÂÜÀòÂÒÂ×

Krista Martinson has over 18 years of customer service experience, with a proven track record in enhancing customer satisfaction and operational efficiency. Currently a Customer Service Representative at Diligent Health Solutions since July 2014, Krista has improved service excellence through exceptional technical support and rigorous HIPAA compliance, as well as by conducting comprehensive training for new team members. Prior roles include Customer Service Representative positions at Appleton Campbell and CHEMetrics, Inc., where Krista excelled in client engagement and operational precision, respectively. Krista's career began in member records at the American Society of Civil Engineers, showcasing a commitment to member relations. Educational achievements include an Associate's degree in Travel/Tourism from Northern Virginia Community College and a diploma in General Studies from Valley High School.