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Fran joined Digitech in 2000, and she has over three decades of experience in the ambulance billing industry. Prior to joining the company, she worked at AA Ambulance/TransCare of New York as A/R Supervisor, overseeing all aspects of day-to-day billing and follow-up. Fran started her career at Empress Ambulance in Yonkers, NY, where she started as a dispatcher and call taker and was soon promoted to the billing department. There, she began to develop her deep knowledge of the rules and regulations governing reimbursement for ambulance transports.

Fran’s responsibilities at Digitech include overseeing all aspects of patient collections and playing an integral role on the implementation team for a new client setup.