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Jessica Feliciano serves as the Credentialing Manager at DigitalOptometrics since June 2023, overseeing a team of Credentialing Specialists for over 85 clients and managing the onboarding and maintenance of credentialing processes. Previously, Jessica held roles as a Customer Success Manager at CertifyOS and as a Credentialing Supervisor at AbleTo Inc., where responsibilities included client support and collaboration with executive leadership on process enhancements. Earlier experience includes serving as a Credentialing Specialist (Team Lead) at University Radiology, focusing on quality control and team mentorship. Jessica holds a Certificate in Medical Billing and Coding from Eastwick College.