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Shaun Alfanso has a background in customer service and technical support roles. Currently, employed as a Senior Customer Success Manager at DigitalOcean, Shaun communicates with customers to meet their needs and long-term goals. Additionally, Shaun has experience as a Customer Success Manager at Cloudways and as a Senior Technical Support Specialist at Modisoft Inc. Prior to these roles, Shaun worked as a Customer Service Representative at KNOWLEDGE PATH LLP.