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Katarzyna Dec is a seasoned professional with a strong background in customer service and technical support, currently serving as a Senior Service Account Manager at Maxar Technologies since June 2019, where responsibilities include driving performance improvement and managing customer service metrics. Katarzyna has also been with DigitalGlobe since November 2015 as a Satellite Imagery Support Representative, processing satellite imagery and preparing feasibility reports. Previous roles include Technical Administrator at CVU, Mapping Coordinator and Administrator at Whistl UK Ltd, and Loan Underwriter at Oakam. Academic credentials include a Postgraduate Certificate in GIS from Birkbeck, University of London and an MSc in Geography with a focus on natural resources management from Uniwersytet Marii Curie-Skłodowskiej w Lublinie.