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Joshua Arciniega is a seasoned professional with extensive experience in technical support and product analysis within the healthcare sector. Currently serving as a Product Analyst and Technical Documentation Specialist at Digilock since August 2021, Joshua previously provided independent consulting services for various hospital systems, focusing on EHR/EMR optimization and legal requirements for SAAS integration. With a background as a Sr. Support Engineer and Technical Product Support Specialist at Certified eSupport, Joshua has excelled in technical implementation and support for voice recognition systems. Earlier roles include Certified Nuance Specialist at MIST Incorporated, Chief Technical Officer at 1 Focus Medical Software, and sales/technical support at Cruzio Internet. Joshua holds a B.S. in Astrophysics and Physics from the University of California, Santa Cruz.