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Tommi Lahtinen is an accomplished professional with extensive experience in IT service management and product development. Currently serving as a Service Owner at DigiFinland Oy since June 2022, Tommi is responsible for developing IT production processes, engaging in service planning, and managing JIRA Service Management. Previous roles include Solution Architect and Product Owner at DigiFinland, where Tommi contributed to the strategic direction of services and product ownership for key platforms. Prior to this, Tommi held various positions at Suomen Erillisverkot, including Product Manager and System Designer, focusing on product and service portfolios and system design. Tommi’s career also includes experience in sales and technical support roles at companies such as Lepikon Oy, TeliaSonera, and Elisa. Educational credentials include professional adult education in Business and Marketing from Jyväskylän aikuiskoulutuskeskus.