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Chan Kah Woo has extensive experience in the telecommunications industry, currently serving as the Head of Core IT Development & Operation at Digi Telecommunications since July 2004. In this role, Chan oversees critical IT areas including Convergent Billing and IT infrastructure management, leading a team of over 100 experts to meet various business and regulatory needs. Previous positions at Digi include Head of Billing Operations, where responsibilities encompassed overall billing operations, and Head of Service Management, focusing on service delivery and vendor management for Telco Convergent Billing Systems. Earlier roles include managing prepaid operations, performance management, and software engineering, alongside experience as a programmer at Teledynamics Sdn Bhd and software developer at inSynchro Group of Companies. Chan’s career is marked by a strong emphasis on operational efficiency, vendor management, and the successful rollout of new products and services.