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John P. has extensive experience in the IT support field, currently serving as a Help Desk Analyst at Dickie, McCamey & Chilcote since July 2021. Prior to this role, John contributed as a Computer Support Specialist II at Maxim Crane Works, LP, where responsibilities included providing help-desk support for over a thousand end-users, managing user-submitted tickets, handling equipment requests, and offering after-hours assistance. Additionally, John gained freelance experience as a Virtual Assistant at Firestone Projects LLC and completed an internship at M&S Consulting. John holds a Bachelor of Business Administration in Management Information Systems from West Virginia University, earned in 2016.