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Luis Burgos is a highly experienced Senior Programming Manager at Dichter & Neira Research since July 2014, where responsibilities include programming analysis and customer service with proficiency in Survey To Go and SPSS. Prior to this role, Luis served as an Academic Advisor for T-Box Planet and Robotics at Knowledge Group, providing training and support to educational institutions in Panama. Technical support roles at Dell and Big Up Hosting involved troubleshooting and maintaining computer systems. Luis is an alumnus of Universidad Interamericana de Panamá, holding a degree in Systems Engineering, and studied at Universidad Tecnológica de Panamá, completing foundational engineering coursework.