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Jolene Slama-Saenz

Director of Marketing & Customer Experience at Diamondback Branding

Jolene Slama-Saenz has a diverse work experience spanning several industries. Jolene is currently working as the Director of Marketing & Customer Experience at Diamondback Branding, a position they have held since July 2022. Prior to this, they served as the Customer Service & Marketing Manager at the same company from August 2021 to July 2022.

Before joining Diamondback Branding, Jolene held various roles at BuildASign.com. Jolene worked as the Art Department Manager from April 2017 to July 2021, where they were responsible for managing the day-to-day activities of the art team. From October 2014 to April 2017, they served as the Art Team Floor Manager, focusing on customer service and managing the call/inquiry team. Jolene also worked as a CLT Floor Manager from December 2013 to October 2014 and was a part of the Customer Love Team from January 2012 to December 2013.

Jolene's earlier work experience includes roles at Austin Toros, where they served as the Business and Game Operations Manager from October 2005 to July 2011. Jolene also held the position of Operations Manager at Austin Toros during the same period. Jolene'searliest role was as an Intern at Indiana Fever in 2004.

Overall, Jolene Slama-Saenz has extensive experience in marketing, customer service, and operations management, showcasing their versatility and adaptability in various professional settings.

Jolene Slama-Saenz obtained a Bachelor of Science (BS) degree in Communication from Indiana State University, where they studied from 1999 to 2003. In addition to their formal education, Jolene also holds a certification in De-Escalating Conversations for Customer Service, which they obtained through LinkedIn in February 2022.

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